Librado Wright is the general manager of a call center in his hometown Kingston, Jamaica. Prior to working as a manager he had an extensive career in sales in the New York and Philadelphia areas, and gained the experience and insight required to help others reach their sales targets and succeed in this competitive field. An asset to his company, there is just one main piece of advice that to give to prospective managers in any line of work.
Listening to workers is essential. This will allow a manager to succeed in many of their goals with much less stress and much more responsive employees. Creating a strong relationship with workers will help both sides do their job more effectively. For many, the trust created at this base level of the manager-worker relationship will blossom into an effective working relationship which can be built upon to improve the company and meet sales targets. Do not dismiss workers’ problems without first hearing them out and responding, as this is an integral skill that will foster trust.
Librado Wright has worked in sales for over a decade, and his experience in the field allows him to understand the plight of workers. Creating an effective, efficient working relationship requires mutual understanding and trust, and these relationships allow him to be a productive and positive manager. Based on his own experience in the field of sales, he is able to resolve problems quickly and build upon work strategies.
Listening to workers is essential. This will allow a manager to succeed in many of their goals with much less stress and much more responsive employees. Creating a strong relationship with workers will help both sides do their job more effectively. For many, the trust created at this base level of the manager-worker relationship will blossom into an effective working relationship which can be built upon to improve the company and meet sales targets. Do not dismiss workers’ problems without first hearing them out and responding, as this is an integral skill that will foster trust.
Librado Wright has worked in sales for over a decade, and his experience in the field allows him to understand the plight of workers. Creating an effective, efficient working relationship requires mutual understanding and trust, and these relationships allow him to be a productive and positive manager. Based on his own experience in the field of sales, he is able to resolve problems quickly and build upon work strategies.